Michaels Sales Associate

Job Description:

Michaels is Hiring an Sales Associate

Job Responsibilities:

• Follow the Standard Operating Procedures (SOPs) and Company programs to guarantee conformity with relevant laws and regulations, as well as implement the standards and rules of the Company
• Ensure that customers can complete their purchases with ease and efficiency by providing an expedited and amiable check out process
• Encourage shoppers to join our Rewards program to enjoy exclusive benefits and discounts on their purchases, and make the most out of their shopping experience
• A Voice of Customer (VOC) survey is a systematic method of collecting and analyzing feedback from customers about their experiences with your product or service
• Maintaining the State of Merchandise and Ensuring Its Recovery
• Facilitate the product return process and efficient store recovery
• Show appreciation for clients, facilitate finding merchandise and offer resolutions
• Take part in the unloading and stocking of trucks to guarantee adherence to truck standards and completion within financial limitations
• Assistance for the promotion of mental health and safety initiatives
• Omni channel processes can be used to provide a seamless customer experience across multiple channels, including online, mobile, and in-store
• Running a store that is fully stocked and attractively arranged is crucial to ensure customer satisfaction and increased sales
• Displays an accepting and courteous demeanor when interacting with colleagues and stakeholders; maintains an optimistic and respectful tone, even in challenging circumstances; champions the company's vision and principles; exemplifies a constructive image and operates as a source of inspiration for peers
• Aiding shoppers in their quest to locate desired items is a fundamental aspect of our service
• Proficient in both sales and production of Custom Framing services

Additional responsibilities may be given:

Join our team that supports the most thrilling missions worldwide, where innovation and collaboration are the main driving forces!

At Michaels, we uphold the principles of equal opportunity employment. Our doors are open to all Team Members and Makers, providing them with a platform to collaborate, create and excel together.

Assist customers in finding the products they are looking for by providing excellent customer service and utilizing knowledge of store layout and inventory

Preferred Type Of Experience The Job Requires:

• It is preferable to have prior experience in retail or customer service roles
• Physical Requirements
• The capacity to maintain an upright position for extended periods of time
• The capacity to roam freely within the establishment
• Normal activities that involve flexing, hoisting, toting, extending and stretching
• Carrying weighty containers and reaching tall cabinets with the aid of ladders or comparable mechanisms
• Reach out to your supervisor if you require assistance with fulfilling the duties of your role. This will enable us to collaborate with you in the interactive process and identify an appropriate accommodation

Work Environment:

The retail store provides excellent customer service in a public setting. All areas open to the public are kept at a comfortable temperature, although certain stock rooms may not be climate-controlled

Candidates vying for jobs in the U.S. and Canada are mandated to meet all legal obligations at the federal, state, provincial and local levels.