In-Store Sales Assistant

Job Description:

Perform tasks like unloading delivery trucks and organizing inventory throughout the store while adhering to the store's presentation standards as outlined in our Brand Promises.

Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned

Preferred Knowledge/Skills/Abilities:

Job-specific experience preferences:

Previous involvement in retail or customer service is beneficial. Meeting physical demands may be necessary

Work Environment:

The work may also involve working in the frame shop, utilizing tools such as a glass cutter and heat press, and flexibility in scheduling, including the likelihood of working nights, weekends, and early mornings

It is mandatory for applicants in the U.S. to satisfy the legal criteria at federal, state, and local jurisdictions.

Michaels establishes the age eligibility for individuals in this role at a minimum of sixteen (16) years.

At The Michaels Companies Inc

our purpose is to fuel the joy of creativity . As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas.

Michaels is acclaimed for offering a diverse array of tools and materials to fuel your imagination.

Michaels values the well-being of our employees and offers a robust benefits package for both full and part-time team members. This includes health insurance (medical, dental, vision), paid time off, assistance with tuition, generous employee discounts, and various other perks. To learn more about our benefits, visit mikbenefits.com.

Michaels stands by its commitment as an Equal Opportunity Employer, providing a platform for team members and customers to come together, innovate, and strive for excellence.

Michaels shows a strong dedication to the full inclusion of all competent individuals. Aligning with this commitment, Michaels ensures that reasonable accommodations are extended to individuals with disabilities. Therefore, if a fair modification is necessary to engage fully in the job application or interview process, fulfill essential job duties, and/or access all other job-related rewards and advantages, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).

EEOC Know Your Rights Poster in English

EEOC Know Your Rights Poster in Spanish

EEOC Poster Optimized for Screen Readers

Federal FMLA Poster

Federal EPPAC Poster